Check-In

To access the Check-In module, go to the Sub Event tab and click on the Check-in button for the desired sub-event.

Steps:

  1. Navigate to the Sub Event tab.
  2. Click the Check-in button for the sub-event you want to manage.
  3. Once on the Check-In page, begin scanning tickets to verify entry.
  4. (Optional) For an interactive audience experience, click Display Tab to open a separate audience-facing screen. See Display Tab below.

Manual Check-In

When attendees forget or lose access to their tickets, you can use the Manual Check-In feature to quickly locate and check them in without scanning their ticket.

Steps:

  1. On the Check-In page, click the Manual Check-In button. A side drawer opens listing all tickets, with search and filter at the top and a Columns toggle for choosing which columns to display.
  2. Search for the attendee by name, company, or ticket number.
  3. Click the Check In button next to their record to mark attendance.
Note: If the Display Tab is already open in another window, the checked-in attendee's details and table/seat assignment appear on it automatically — no extra click needed.

Add Walk-In Guest

In cases of last-minute attendees, such as unexpected VIPs or plus-ones, you can use the Add Walk-In Guest feature to create a ticket on the spot. This serves as an emergency quick registration form for immediate entry.

Steps:

  1. On the Check-In page, click the Add Walk-In button. The Add Walk-in Guest dialog opens — this is the same form used to add a ticket from the Tickets page, with a Basic Information tab and a Custom Notes tab.
  2. Fill in the guest's details: Ticket Type, Holder Name, Email, Company Name, Contact Number.
  3. (Optional) Switch to the Custom Notes tab to add any extra key-value notes.
  4. Click Submit to generate the ticket. It is automatically checked in once created.

Show Custom Notes

The Show custom notes toggle controls whether the Post Check-In Dialog includes a custom-notes section, so you can record per-guest information (meal preferences, special tags, etc.) at check-in.

Steps:

  1. On the Check-In page, click the Settings button.
  2. On the Behavior tab, make sure Post check-in dialog is enabled.
  3. Enable the Show custom notes toggle — described in-app as "Allow adding custom key-value notes to tickets".
Note: Show custom notes is a sub-toggle of Post check-in dialog. If you turn the parent toggle off, this option is greyed out.

Print Ticket

Auto-print labels for every successful check-in so attendees can collect a printed badge on the spot.

Steps:

  1. On the Check-In page, click the Settings button.
  2. On the Behavior tab, enable the Auto-print after check-in toggle (described in-app as "Automatically print label after successful check-in").
  3. Customize the printed label on the Label Design tab. See Label Design.
How printing happens: When this toggle is on, a label is printed automatically after each successful check-in — no button needs to be clicked. For manual control, the Post Check-In Dialog also shows a Print button you can use without saving any custom notes.
Camera Tab: The Camera Tab page has its own independent auto-print toggle (stored separately from the main page's setting) so you can enable auto-print on the scanner station without affecting the main Check-In page.

Scanner Mode (Camera Tab)

The Camera Tab opens a dedicated full-screen scanner page in a new browser tab, turning an iPad, tablet, or laptop into a ticket scanner. It's a separate page from the main Check-In screen so you can dedicate one device entirely to scanning.

Steps:

  1. On the Check-In page, click the Camera Tab button. A new browser tab opens at the dedicated camera scanner page.
  2. Allow camera access when prompted.
  3. Point your device's camera at a ticket QR code — scans are recognized automatically.

What's on the page

  • Layout viewer (left, hidden on mobile) — the event hall layout. After a successful scan, it auto-pans to the assigned table or seat.
  • Camera scanner (top right) — live camera with a "Position QR code within frame" overlay and a camera switch button to toggle between front and back cameras (defaults to back-facing).
  • Ticket result panel (bottom right) — shows the scanned ticket's Table / Seat, Ticket Information, Holder Information, and Custom Notes. Includes an Edit Note button (opens the Post Check-In Dialog) and Print / Clear Result buttons.

Auto-print on this page

The Camera Tab has its own Auto-print toggle at the bottom of the scanner card. It is independent from the main Check-In page's Auto-print after check-in setting, so you can enable auto-print on the scanner station only.

Auto-clear: 10 seconds after a successful scan, the result panel clears and the layout viewer re-centers, ready for the next ticket.

Post Check-In Dialog

When the Post check-in dialog setting is enabled (it is by default), every successful manual check-in or walk-in opens a dialog so you can record any extra information about the guest before moving on.

What's on the dialog

  • Title: "Check-In Successful!" with subtitle "Check-In Complete".
  • Ticket Summary — Ticket Number, Guest Name, Ticket Type, Company, Table / Seat, Contact Number.
  • Custom Notes section — only shown when Show custom notes is enabled. Each row has a Label input and a Value input. Click Add Field to add another row, or use the remove button on a row to delete it.

Footer buttons

  • Print — print the label without saving any notes (only shown when label printing is enabled).
  • Save — appears when at least one valid note is entered (label and value are both non-empty). Saves the notes against the ticket.
  • Done — appears when no notes are entered. Closes the dialog and pushes the ticket to the Display Tab.
  • Close — appears when Show custom notes is disabled.
Tip: To skip this dialog entirely (faster check-in throughput), turn off the Post check-in dialog toggle on the Behavior tab of Settings.

Label Design

The Label Design tab in the Settings dialog is a WYSIWYG designer for the printed check-in label. The design you save here is shared by every print path: auto-print after check-in, the manual Print button on a ticket, and the Camera Tab's print.

Steps:

  1. On the Check-In page, click Settings, then switch to the Label Design tab.
  2. Set the Paper Size — Width and Height in cm (range 2–30 cm, up to 1 decimal place).
  3. Set the Margins for Top, Right, Bottom, and Left. Use the mm / inch toggle to switch units (mm uses whole numbers; inch allows up to 3 decimals).
  4. (Optional) Click Upload Background to add a JPG or PNG image behind the label content. Click Change Background to replace it later.
  5. Use the block editor to drag fields onto the label canvas (holder name, ticket number, table, custom notes, etc.). Click any block to resize or restyle it.
  6. Click Test Print to print a sample label using placeholder data — this lets you validate paper size, margins, and field positions without checking anyone in.
  7. Click Reset if you want to discard your changes and return to the default design.

Display Tab

The Display Tab is a separate full-screen audience-facing page. Open it on a second screen at your venue so guests can see their seating assignment as soon as they check in.

Steps:

  1. On the Check-In page, click the Display Tab button. A new browser tab/window opens at the audience-facing display page.
  2. Move that window to your second screen (projector, TV, or external monitor) and go full-screen.
  3. Continue checking guests in from your main device — each successful check-in appears on the Display Tab automatically.

What guests see

  • Layout (left) — the event hall layout, with the assigned table or seat highlighted and auto-panned into view.
  • Ticket info (right) — large Table / Seat header, Ticket Number, Holder Name, Company, Email, Contact Number, and Custom Notes.
  • A short animation plays when a new ticket arrives.
Auto-clear: The display clears after 10 seconds, so the screen doesn't keep showing the previous guest while you wait for the next one.

Using a USB Barcode Scanner

If you have a USB barcode scanner that types like a keyboard, you can use it on the Check-In page with no setup.

How it works:

  1. Open the Check-In page on the device with the scanner attached.
  2. Scan a ticket QR code — the scanner types the ticket number and presses Enter automatically.
  3. If the scanned value starts with TICKET, the page recognizes it as a ticket number and checks the guest in. Otherwise a warning toast appears ("Invalid ticket number").
Note: No input field needs to be focused — the page captures keystrokes globally. The buffer auto-clears 200 ms after the last keystroke, so the scanner's natural typing speed works fine while regular typing in any input box does not interfere.

Real-Time Sync Across Devices

Open the Check-In page on multiple devices (phones, tablets, laptops) to share the workload — every check-in propagates to all open tabs in real time.

  1. On each device, navigate to the same sub-event's Check-In page.
  2. When anyone checks in a guest (manual, USB scanner, Camera Tab, or Add Walk-In), a success toast appears on every connected device: "A guest has checked-in! <ticket number> — <holder name>".
  3. The check-in list and the dashboard counters refresh automatically on every device, so you don't need to reload.